Susan Scott describes in her book Fierce Conversations (2004) seven principles of fierce conversations, which at closer reading greatly resemble some important coaching techniques and skills. One of those principles particularly resonates with the whole notion of authenticity and genuineness. “Come about from behind yourself into the conversation and make it real,” because Scott states that “unreal conversations are expensive for the individual and the organization. “ However, not only may an organization or individual take the wrong direction, but more importantly, unreal conversations fuel uncertainty and distrust, which are hard to overcome once they occur.
So next time you speak with another person, show up with an open mind, avoid preconceptions and restrain biases, guard negative emotions, use respectful words, and be genuine! That is, if you want to make a connection.